Hi all, here are some general guidelines that we've come up with and will edit from time to time.

General guide when handling Blackshot hackers

This is written as a guideline for GMs when dealing with people who hacked, and they do not need to follow this guide to the letter. Punishment meted out is to be strictly followed, however.

Rank hacks (EXP/ BP & Mastery)
The most common type of hack is the EXP/BP hack

1) When an EXP/ BP hacker is found/ reported, GM will look into the hacker's details.
2) Once evidence is found, the next course of action will be to determine how much the person has abused the hack.
3) If inconclusive evidence is found (e.g. only one case every 100 or so games), no action will be taken against him/her.
4) If player is found guilty, player will either be banned/ de-ranked to an appropriate level.

Grenade hacks
Abusing the grenade hack in public games

1) Evidence is normally posted on forums by players in the affected rooms (screenshots or videos).
2) Once GMs confirm that there is conclusive evidence of hacking, the offending player will be banned immediately to prevent further abuse.
3) Such abusers generally ruin the game for everyone, thus the harsher punishment.

Wall/ Speed hacks
Second most common type of hack, generally used by people who lack actual skill

1) Evidence provided is normally in the form of in-game screenshots and videos.
2) Wall hacking is unfortunately, the most difficult to catch and will be left to the GMs to do back end checking.
3) These hacks also mean instant ban as it affects the game for all.


Rule of thumb

Players should always be given the benefit of the doubt until conclusive evidence is found/ provided. They are innocent unless charged, so treat players who report getting banned when they are clean with respect.

When proven guilty, it is up to the GMs to post evidence on forums or email the offenders directly.


Three levels of punishment

1. First time offenders: BP reduced to 0
De-ranked to Recruit
BP Guns removed
Mastery will be drop to Rookie

2. Second time offenders: BP reduced to 0
De-ranked to Recruit
BP/GS Guns removed
Garena account banned (Requires Garena unban appeal card)
Mastery will be drop to Rookie

3. Third time offenders: BP reduced to 0
De-ranked to Recruit
BP/GS Guns removed
Permanent ban from Blackshot
Mastery will be drop to Rookie

OFICIAL - COMO LIDAMOS COM HACKERS

Aqui estao as regras de como lidamos com hackers.
Esse eh apenas uma maneira que os GMs criaram para tratar desse assunto, que pode ou nao ser seguida exatamente como escrita.



Rank hacks (EXP/ BP & Mastery)
O hack mais comum eh o de e EXP/BP hack

1) Depois de reportado ,o GM vai olhar os detalhes da conta.
2) Depois de verificado, o proximo passo eh verifica
3) Se nada conclusivo for encontrado, nada ser? feito.
4) Se algo constar, o player sera ou deranked ou banido.


Hacks de granada


1) As evidencias normalmente sao os prints colocados no FORUM.
2) Caso conste a presen?a do hack, o hacker ser? punido imediatamente, com banimento.
3) A puni?ao mais severa eh defida ao fato deles afetarem a jogabilidade dos outros.
Wall/ Speed hacks


1) Evidencias sao normalmente prints ou videos postados no FORUM.
2) Como o wall eh dificil de identificar, somente os GMs poderao fazer uma analize mais profunda.
3) Esse tipo de hack tamb?m gera banimento imediato, por afetar a jogabilidade dos outros.
Regra de via:

At? que seja provado que o player eh, de fato, hacker, ele tem direito a resposta, portanto, inocentes ateh q provem o contrario, logo, devem ser tratados com respeito.


Quando culpados, cabe aos GMs notificarem o player diretamente por email ou no FORUM.


Niveis de puni??o:
HACKER: 1? VEZ.
BP eh zerado
De-ranked para Recruta
Armas de BP removidas

HACKER: 2? VEZ.
BP eh zerado
De-ranked para Recruta
Armas de BP e de GS removidas
Conta no GARENA banida (a menos que o player tenha o URBAN CARD)

HACKER: 3? VEZ.
BP eh zerado
De-ranked para Recruta
Armas de BP e de GS removidas
Banido do BLACKSHOT para sempre

Translation done by OP_Graton

http://blackshot.garena.com/guides/abuse-policy